facebook-tracking-pixelIRCA | frequently-asked-questions-for-customers

IRCA GROUP USA LLC CUSTOMERS SET-UP FAQS

Q&A FOR CUSTOMERS

Q. Is Irca Group USA LLC still related to Kerry Inc.?

A. No. March 27, 2023, IRCA Group USA LLC (previously, AI Charlie US Bidco LLC) acquired the sweet ingredients business from Kerry Inc. Including the following US plants:

  • Plant - Elk Grove Village - 1301 Mark St., Elk Grove Village, IL 60007
  • Plant - Affton - 8021 New Hampshire Ave, Affton, MO 63123
  • Plant – Affton – 8155 New Hampshire Ave, Affton, MO  63123
  • Plant - New Century - 400 Prairie Village Dr, New Century, KS 66031
  • Plant -Union City - 33063 Western Avenue, Union City, CA 94587

 

Q. Where is IRCA Group USA LLC headquarters located?

A. 1775 Breckinridge Pkwy Ste 600, Duluth, GA  30096

 

Q. How can I remit payment?

A. We accept ACH or Wire.

USD Funds:
[ACH and Wires]
Account Number: 4451769190    
Routing number ACH/EFT: 111000012 
Routing Number DOM. WIRES: 026009593
USD - SWIFT Code INTL WIRES: BOFAUS3N

Foreign Currency: SWIFT Code INTL WIRES: BOFAUS6S
Account Name: IRCA GROUP USA LLC
Account Address: 1775 BRECKINRIDGE PKWY STE 600 DULUTH GA 30096-7617
Please include with payment your remittance advice and instructions to apply to specific invoices

 

Q. How can I become a customer?

A. Please contact us at [email protected] or call us at 1-770-887-0201

Q. Where do I submit purchase orders?

A. Please submit to the IRCA Customer Support team at [email protected]

 

Q. Is Irca Group USA LLC affiliated with Irca Group Inside Sales?

A. No, X A Direct / Xenon Arc is a distributor that is dba Irca Group Inside Sales for our items.  They are a customer of ours and are not otherwise affiliated with us. 

 

Q. Who are the Irca Group USA Contacts?

A. 

  • Accounts Receivable: [email protected] | 678-679-3292
  • Customer Support: [email protected] | 770-887-0201
  • QA/Regulatory: [email protected]
  • Sales: Please contact your individual Sales Representative.  You can reach out to Customer Service if you do not know who your Sales Rep is.